Shipping policy

DELIVERY & RETURNS

VK STUDIO sends your goods primarily by German Post. The transport risk lies with the sender. Unless otherwise agreed with you, delivery will take place within 3 - 7 working days to the delivery address you specified, depending on the type of dispatch. Due to unforeseeable events such as strikes, delays may occur in exceptional cases. The costs for shipping and packaging of arm jewelery and mask chains are € 2.70 within Germany and € 4.50 in Austria.

If you are not satisfied with the product, you can return it to us within 14 days of receipt. Products can only be taken back if they have not been worn. We ask you to notify us of your return request immediately by email to info@vkstudio.de. You are responsible for returning the shipped products. When returning the item, please let us know your name, invoice number and bank details. If the returned product is on time, in its original packaging, not used and undamaged, a refund will be made.